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Director, Marketing Revenue Operations (Remote)

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Location: 6600 Military Trail, Boca Raton, FL, United States
Date Posted:
Requisition Number: 83291

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Overview

The Director of Marketing Operations is responsible for leveraging data, analytics, infrastructure, best practices, and business processes to support and execute the B2B Marketing strategies. This position oversees the team that manages the data and tactical delivery of B2B Marketing campaigns through Marketing Automation leveraging Email, Digital (Social, Search, Display), Pipeline data (Salesforce.com) and Print channels to increase product demand, grow traffic and enhance sales.

 

The individual will lead business requirements, as well as partner with P&T teams to maintain, optimize, and integrate a set of marketing tech stacks, including Marketo, Google Analytics, Salesforce.com, Highspot, Salesloft and others.  They will have a team of operations managers, developers and analytics leaders.  They will work closely with the marketing, product management, ecommerce and S&OP teams. 

 

Primary Responsibilities:

 

  • Develop holistic reporting and direction of market and product strategies based on data analyzed through all marketing vehicles and technologies.  This will set the direction of campaigns, spend, timing and product launches. 
  • Management and reconciliation of vendor funded monies as per SOX compliance along with management of all preferred partner funding for marketing and sales spiff activities.
  • Technical Product Owner for marketing Tech Stack of Tools & Processes – develop business requirements, set priorities, refine requirements, conduct user acceptance testing and implement fixes and enhancements in production.
  • Lead and guide technical conversations between external partners and internal marketing channel/program owners.
  • People Management - responsible for the supervision, development, and mentorship of direct reports.  Assign work activities, set quarterly goals, and conduct performance reviews.

 

 

Education and Experience:

 

  • Bachelors degree in Marketing, Database Marketing, Technology, MIS or equivalent experience
  • Master’s degree is preferred
  • Minimum 10 years’ experience in related field
  • Marketing operations support and program execution
  • B2B database marketing experience (e-mail, catalog, CRM provisioning first party data)
  • Marketing Automation, CRM & Cloud data warehouse (Adobe, Marketo, Salesforce, Snowflake and SQL)
  • Strong written and verbal communication and presentation skills across business and technical audiences
  • Ability to interface with business users and technical users to translate user requirements into data requirements is essential
  • Ability to lead/manage cross-functional teams and to supervise a team of direct reports
  • Strong organization and planning skills with proven ability to multi-task; ability to analyze and solve problems
  • Demonstrated ability to organize workload, multitask, think analytically, solve technical problems, and establish relationships across business and IT team members. 
  • Must be a self-starter showing a high level of initiative.  Positive "can-do" attitude.
  • Ability to work well in a team environment sharing ideas, workflow, technologies, and processes.
  • Strategic thinking and strong attention to detail
  • Relevant product and industry knowledge
  • Technical marketing skills and strong understanding of data analytics
  • Experience with relevant software applications
  • Proficient in a campaign management tools such as SFMC (salesforce Marketing Cloud), Marketing and experience leading marketing campaigns
  • Automation tools such as Adobe, Marketo or Salesforce
  • Proficient in MS Office products including Excel, Word, Power Point
  • SQL coding experience preferred
  • Experience in data warehousing (Snowflake) preferred
  • Agile Methodology experience is a plus
  • Tableau experience is a plus

 

 

 

 

About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

 

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

 

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

At ODP Business Solutions, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Medical Insurance/Prescription Drugs
  • Dental Insurance
  • Vision Insurance
  • Flu shots

Emotional:

  • Mental Health Benefits
  • Support Programs
  • Employee Assistance Program (EAP)

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

Financial:

  • 401(k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Commuter Benefits
  • FSA/HSA Pre-Tax Benefits
  • HSA Employer Match
  • Discount Center
  • Employee & Dependent Life and Accidental Death & Dismemberment
  • Short & Long-Term Disability

Community:

  • Charitable Giving
  • Volunteering & Mentorship
  • Associate Resource Groups focused on Diversity and Inclusion

For more details on the benefits we offer, please review our US Benefits Guide

At ODP Business Solutions, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

Physical:

  • Flu Shots

Work-Life:

  • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:

  • 401 (k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Discount Center
  • Overview

    Overview

    The Director of Marketing Operations is responsible for leveraging data, analytics, infrastructure, best practices, and business processes to support and execute the B2B Marketing strategies. This position oversees the team that manages the data and tactical delivery of B2B Marketing campaigns through Marketing Automation leveraging Email, Digital (Social, Search, Display), Pipeline data (Salesforce.com) and Print channels to increase product demand, grow traffic and enhance sales.

     

    The individual will lead business requirements, as well as partner with P&T teams to maintain, optimize, and integrate a set of marketing tech stacks, including Marketo, Google Analytics, Salesforce.com, Highspot, Salesloft and others.  They will have a team of operations managers, developers and analytics leaders.  They will work closely with the marketing, product management, ecommerce and S&OP teams. 

     

    Primary Responsibilities:

     

    • Develop holistic reporting and direction of market and product strategies based on data analyzed through all marketing vehicles and technologies.  This will set the direction of campaigns, spend, timing and product launches. 
    • Management and reconciliation of vendor funded monies as per SOX compliance along with management of all preferred partner funding for marketing and sales spiff activities.
    • Technical Product Owner for marketing Tech Stack of Tools & Processes – develop business requirements, set priorities, refine requirements, conduct user acceptance testing and implement fixes and enhancements in production.
    • Lead and guide technical conversations between external partners and internal marketing channel/program owners.
    • People Management - responsible for the supervision, development, and mentorship of direct reports.  Assign work activities, set quarterly goals, and conduct performance reviews.

     

     

    Education and Experience:

     

    • Bachelors degree in Marketing, Database Marketing, Technology, MIS or equivalent experience
    • Master’s degree is preferred
    • Minimum 10 years’ experience in related field
    • Marketing operations support and program execution
    • B2B database marketing experience (e-mail, catalog, CRM provisioning first party data)
    • Marketing Automation, CRM & Cloud data warehouse (Adobe, Marketo, Salesforce, Snowflake and SQL)
    • Strong written and verbal communication and presentation skills across business and technical audiences
    • Ability to interface with business users and technical users to translate user requirements into data requirements is essential
    • Ability to lead/manage cross-functional teams and to supervise a team of direct reports
    • Strong organization and planning skills with proven ability to multi-task; ability to analyze and solve problems
    • Demonstrated ability to organize workload, multitask, think analytically, solve technical problems, and establish relationships across business and IT team members. 
    • Must be a self-starter showing a high level of initiative.  Positive "can-do" attitude.
    • Ability to work well in a team environment sharing ideas, workflow, technologies, and processes.
    • Strategic thinking and strong attention to detail
    • Relevant product and industry knowledge
    • Technical marketing skills and strong understanding of data analytics
    • Experience with relevant software applications
    • Proficient in a campaign management tools such as SFMC (salesforce Marketing Cloud), Marketing and experience leading marketing campaigns
    • Automation tools such as Adobe, Marketo or Salesforce
    • Proficient in MS Office products including Excel, Word, Power Point
    • SQL coding experience preferred
    • Experience in data warehousing (Snowflake) preferred
    • Agile Methodology experience is a plus
    • Tableau experience is a plus

     

     

     

     

    About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

     

    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

     

    Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

     

    How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

     

    Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

  • Benefits Full-Time

    At ODP Business Solutions, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Medical Insurance/Prescription Drugs
    • Dental Insurance
    • Vision Insurance
    • Flu shots

    Emotional:

    • Mental Health Benefits
    • Support Programs
    • Employee Assistance Program (EAP)

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

    Financial:

    • 401(k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Commuter Benefits
    • FSA/HSA Pre-Tax Benefits
    • HSA Employer Match
    • Discount Center
    • Employee & Dependent Life and Accidental Death & Dismemberment
    • Short & Long-Term Disability

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
    • Associate Resource Groups focused on Diversity and Inclusion

    For more details on the benefits we offer, please review our US Benefits Guide

  • Benefits Part-Time

    At ODP Business Solutions, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion

    Physical:

    • Flu Shots

    Work-Life:

    • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

    Financial:

    • 401 (k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Discount Center
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